How can we help?
Find answers, learn how to use SportNet, and get support when you need it.
Browse Topics
What do you need help with?
Getting started
Creating an account, what sign-up asks for, and a tour of the five tabs in the SportNet app.
- What sign-up asks for
- Athlete vs coach accounts
- The Feed tab
- The Discover tab
- The Messages tab
- + 4 more
Your profile
Building and editing your athlete or coach profile, the AI Profile Assistant, verification, your scouting profile and sharing your profile.
- Completing or editing your profile
- Profile strength percentage
- The AI Assistant
- Assistant memory
- Getting verified (the blue tick)
- + 5 more
Posts and the feed
Creating posts and highlights, tagging, hashtags, reposts, editing, deleting and restoring, playlists and the full-screen viewer.
- Creating a post
- Tagging people in a post
- Hashtags
- Reposting
- Editing a post
- + 6 more
Discovery and your network
Searching for people and teams, following versus connecting, suggestions, connection requests, interests and Scout search for coaches.
- Searching for people and teams
- Interests — tuning what you see
- Following vs connecting
- Suggested for you (people you may know)
- Connection requests
- + 1 more
Messaging
Starting conversations and group chats, message requests, archiving, voice notes, photos and read receipts.
- Starting a conversation
- Message requests
- Archived conversations
- Voice notes and photos in chat
- Read receipts
Teams
Joining a team, invite links, posting as a team, managing members and staff, fixtures and results, and transferring ownership.
- Joining a team
- Joining a team by invite link or code
- Posting as a team
- Managing a team
- Team fixtures and results
- + 2 more
Events
Finding trials, camps, games and recruiting events near you, RSVPs, reminders and creating your own events.
- Events
Privacy and safety
Who can see your profile, blocking, reporting, how quickly reports are reviewed, appeals and permissions for AI features.
- Who can see your profile
- Blocking someone
- Reporting a post, comment or person
- How quickly reports are reviewed
- Appealing a moderation decision
- + 1 more
Account and settings
Notifications, language, units, multiple accounts, changing your email or password, deleting your account, referrals and getting help.
- Notification settings
- Changing the app language
- Height and weight units
- Using more than one account
- Changing your email address
- + 7 more
Other
Topics not yet filed under a category.
- Personalised feed, post ranking (OpenAI) and photo descriptions (Anthropic)
Steps describe the SportNet iOS and Android app. Can't find it? Check the FAQ or contact us.
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